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Signing In and Out

Signing in​

The Dedomenon sign-in page
The Dedomenon sign-in page
  1. Open Dedomenon in your browser. You receive the address from TSG Austria or your administrator.
  2. Enter your email address under E-Mail.
  3. Enter your password under Password. Use the eye icon in the field to show or hide the password.
  4. Click Login.

After signing in, the overview opens.

Login failed

If the message Incorrect login details appears, your email address or password is wrong. Check your input (passwords are case-sensitive) or reset your password.

Forgot your password?​

The reset password page
The reset password page
  1. On the sign-in page, click Forgot your password?.
  2. Enter the email address of your user account and confirm.
  3. You receive an email with a reset link. Open the link.
  4. Choose a new password and confirm it.
  5. Sign in with your new password.
note

After submitting, you have to wait a moment before you can request another email. If no email arrives, check your spam folder. If no user exists for the email address, an error message is shown.

Signing out​

Click your company's logo or initial in the top right corner and select Sign Out. You can also sign out with the button on your profile page.

tip

Always sign out when you work on a shared computer.

Contacting support​

If you are stuck, click Contact support on the sign-in page. Your email program opens with a message to the Dedomenon support team.